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alliknowis___ t1_j83c706 wrote

Reply to comment by lostmindplzhelp in Has anyone ever had a similar situation happen before at CVS? ( Wrong medication -wrong amount received) (twice in one day) by EconomySeaweed7693

It's a flaw with the computer system where standard option is name and date of birth to look up a profile. Phone number works too but techs forget that's an option.

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lostmindplzhelp t1_j8557yo wrote

Hahaha that makes it even worse. They just forget and make a big deal about having to call the vet and get all 3 parties to agree on a pet birthday?

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