mysickfix

mysickfix t1_j1ribez wrote

Reply to Fiber outage? by sizzlewow

yes same here. its been bad. good luck calling support, they are terrible. i tired for 3 weeks before i got someone competent enough to listen to what i had already done, and send a tech.

they couldnt resolve it, but the tech left me a new modem just in case. ive been thinking all day today its my problem again, but im kinda glad im not the only one this time

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mysickfix t1_j15h3p3 wrote

i tired for 2 weeks with support. zero assistance, and oddly most calls had a flipping rooster crowing in the background.

finally got to someone who understood where i was coming from with my tech support background, and all the troubleshooting i had done. tech is supposed to be here tomorrow, but i have a feeling weather will cancel

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