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Loobeensky OP t1_irexl79 wrote

Reply to comment by gravitas_shortage in Stanley Legendary 1,9 l, water lukewarm after less than 30 hours by Loobeensky

I wonder if I've missed something then because they claim that the 1,9 l version should keep the contents hot for more than 40 hours 🤔 But as Matthias said below and as I suspected, it's probably the whole deal of opening and closing the bottle.

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gravitas_shortage t1_irezk54 wrote

You're absolutely right, that model does say 45h here: https://eu.stanley1913.com/products/classic-legendary-bottle-2-0-qt and I'm wrong.

In that case, I'd return it for a replacement or refund. And since Stanley has a very bad reputation for customer service: don't take any shit if they try to wriggle out on some fine print defining hot as 'hotter than Connecticut in a snow blizzard', their site says 'keep coffee hot for 45h' and coffee has a well-accepted requirement for proper hotness. Take a screenshot of the web page, just in case.

Edit: I'd measure the time it stays uncapped first, as pvtdirtpusher said. I'd still argue /some/ amount of pouring out over time is expected from normal use.

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Loobeensky OP t1_irfuugq wrote

Yeah, I'd say their promised 45h should include some pouring to even be a relevant piece of info about the product; on the other hand, it'd be a bit naïve to expect a company not to brag about the efficiency even if it's achievable only in optimal conditions.

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