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ZenoofElia t1_jczlezg wrote

Reply to comment by Hulkmaster in Men jacket/coat spring/autumn by Hulkmaster

I had the opposite. I had a jacket I bought 12 years ago that was torn and shredded from use so I planned to not buy Columbia again. Then on this sub someone mentioned their awesome warranty so I sent the jacket back to them to test their warranty. They gave me almost $300 in credit (I paid $60 in 2011) and I have replaced it with 2 new coats and a pair of wool socks.

Now I'm happy with them for obvious reasons.

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Hulkmaster OP t1_jd04y98 wrote

lucky you :D

well, i can as well try to reach columbia directly indeed

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ZenoofElia t1_jd06dj9 wrote

Yeah I followed the warranty links from their website. If you have the shoes still you should be gtg. They didn't even ask for receipt or any proof of purchase.

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Hulkmaster OP t1_jd2gwvg wrote

i will actually try it out and will let you know of the result!

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Hulkmaster OP t1_jd2h4c0 wrote

hm, doesn't seem columbia redmond are in lifetime warranty case (

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