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ZenoofElia t1_ivg8z7u wrote

Reply to comment by HanlonsRazor4u in Clothes - What are durable brands? by TheFledge534

I'd test their warranty with those small holes, you may end up with a brand new pullover.

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FiddleTheFigures t1_ivgdwhm wrote

I walked into their Ventura store with a 10yo shell that was peeling around the neck (sunscreen + bug spray) and walked out with a brand new, even better shell in less than 5 mins. No questions, no paper work, no receipts. They said I had the pick of the litter and the guy pointed to the one I should get (the most expensive one lol). Picked my color, grabbed a couple free stickers, and was out!

I highly recommend Patagonia if not for the quality, for the warranty. It lets me use my stuff the way it was meant to be used and if it “breaks” I have no worries that it will be replaced.

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ZenoofElia t1_ivge90f wrote

I just bought a used Patagonia raincoat on ebay to replace an old Columbia. After seeing so many great responses and posts about Patagonia it was a no brainer.

Cheers!

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F-21 t1_ivj5dyh wrote

Screw that, if you have 30 year old clothes just buy new ones and support the company.

LL Bean stopped their warranty due to such abuse.

Otherwise instead of products we'll end up paying for clothing-subscriptions.

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ZenoofElia t1_ivk1t58 wrote

BTW blaming consumers/customers for the brand backpedaling their warranty is exactly the narrative they prefer as opposed to cutting costs to further profiting their enterprise.

30 year old sweater has had a long life, and it's still a Patagonia and it's still under warranty and this is precisely why I made the initial investment to begin with.

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F-21 t1_ivk8u96 wrote

Afaik there's no lifetime warranty in Europe and people still buy stuff from top end brands, so that can't be the reason.

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ZenoofElia t1_ivk9bzl wrote

>and people still buy stuff from top end brands, so that can't be the reason.

Not sure what you're suggesting. Buying a high end bifl product in a country not covered under warranty still makes sense knowing that the company produces high quality stuff.

Provide an example please.

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F-21 t1_ivkdbm3 wrote

For clothing, for example Filson. Heck, even for Patagonia I don't think there are any concrete warranty conditions on their website.

For other stuff... e.g. Knipex comes to mind first. Any tool brand, really. Tool lifetime warranty seems pretty common in the US.

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