Adding to this, “open box” items are also sometimes referred to as “scratch and dent.” For example, Best Buy (in-stores and website) has items labeled as “Open box” in “X” condition (eg: Open Box - like new condition). The terms may vary slightly but I think it’s worth looking into.

Anecdotally, I bought an open-box iPad towards the beginning of college. The price new was about $1250 (pre-tax) and the open box was listed for around $1100. After negotiating with a manager (Bestbuy managers can negotiate on open-box prices, at their discretion), they sold it to me for $997 (after-tax). The catch? The box was missing a thin piece of foam to cover the screen. The iPad itself was in perfect condition and is still going strong today.