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afleetingmoment t1_iy3zske wrote

I only received one email on 11/21, late in the night after I signed up, entitled "Your request to enroll with Constellation has been received." It has the documents attached and states the 13.1 cent rate. From anyone who's been through this, what is supposed to be the next step?

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caolle t1_iy44lei wrote

We made the switch on 11/18 and got the same email. Further down it details:

  • We will contact your local utility to submit your request to enroll with us.
  • Once the utility accepts your request to switch and provides us with
    your start date, we will send a welcome package to you outlining your
    plan details.
  • Typically, your switch will be completed within one to two billing cycles, depending on your utility.

We made the switch on 11/18 with our UI bill month ending on 11/21. I'm not expecting to hear back until at least the end of December. This jives well with the new rates coming into place.

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afleetingmoment t1_iy4b8m1 wrote

Thanks, yes that timeframe makes sense per their email. I guess my thinking reading these other peoples' stories is now... when that end of December date comes, are is Constellation just going to come up with an "issue" and move to the then-current rate? Only time will tell.

2

mdfromct t1_iy4toto wrote

As long as there’s no block on your Eversource/UI account, you’ll be fine

It’s a week now so I think you’d have received an email saying it didn’t go through.

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