apothecarynow t1_ixqxsxi wrote
Did anyone else get this email? My family member and I got it...
We are happy you selected Constellation as your energy supplier and we've already notified your local utility that you have enrolled with us. They have advised us that they can't make the switch because there is an error or a question in our records.
Not to worry! It could be something as simple as a wrong address or incorrect spelling of your name.
If you call us right away at 855-465-1244, we can make the adjustment and get you on your way to becoming a Constellation
jackandjerry t1_iy3m16z wrote
Just came here to ask as I just got this email. I’m 31 in line on the phone waiting for a callback. Did you have any follow up?
apothecarynow t1_iy4vat0 wrote
No idea. I forgot to call this morning let me know if you hear anything
jackandjerry t1_iy5n4ap wrote
They told me Eversource rejected the rate. So constellation put it through again and said a number of people got that email and they are looking into it. I had a confirmation # with the 13.1 rate and she said that would go through.
apothecarynow t1_iy5uyuq wrote
Ok so all good with that rate then??
A lot of people panicking on another tread saying they would not honor the 13.1 and re-enrolled at 15.7. I say on hold for 25 minutes and gave up. Will have to call tomorrow. I logged on to my constellation account and everything looks fine with a start date for service on 12/7
jackandjerry t1_iy61jtk wrote
They told me they would honor 13.1 I had in my confirmation
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