Yes! Keep calling. Take the time to jump through all their stupid fucking hoops. Ask a TON of questions when you're on the phone with them. "Is there anything else I need to do?" "How do I do that?" "Is there anything I should know before I try to file that?" Etc etc etc. Eventually, the claim will clear and you'll get an opportunity to backdate all the weeks you were out of work and you'll get the money, but it's a pain in the ass. I consider myself a smart and successful person who can handle their own business, but it was one of the most frustrating and demoralizing processes of my life. Luckily, MOST of the people on the phone are incredibly nice and understanding and genuinely want to help you (especially if you speak nicely to them and ask intelligible questions), but it's still a massive pain in the ass. Make sure to get your benefits, tho! You paid for them!