Submitted by desdif t3_114qert in Connecticut
BooBooBubbles t1_j8zh739 wrote
Call Optimum and say you want to cancel because of the disconnects- I had the same problem and couldn’t get anywhere with tech support. They’d just have me reboot the router and suggest upgrading to more expensive service.
Once I switched companies and called to cancel, they were falling all over themselves to send out a technician to fix the issue 🙄
Yum_Kaax t1_j8zhebb wrote
I'm already switching because Frontier can offer me faster service for cheaper.
BooBooBubbles t1_j8zi36k wrote
Exactly what we did. It’s been a week and it’s been perfect so far! Canceling with Optimum was the hardest part, I should have lied and said we were moving to Europe or something.
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