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Duckbilling t1_jcptela wrote

If you look up from underneath your opener and there is a long threaded shaft that moves the trolley (the piece that the j-bar is attached to) it could very well be your opener. I really don't like the design of that opener.

You could try disconnecting your trolley by pulling the string and then move the door by hand by pulling the j-bar, if it doesn't make the sound when doing that it's likely your opener.

I recommend a belt drive opener for a quieter experience. Replacing the rollers with nylon rollers with ball bearings will also help.

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CavMrs t1_jcpv7zk wrote

Yes they both look like that. The openers themselves are different though. Interestingly, the louder one looks to be a newer style opener - its casing is grey and the other one is maroon. I could get model #s but not at the moment. I’ve definitely seen the quiet ones before and they are great - it’s just a question of $$ with all the other many surprises we’ve had since moving here ugh.

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Duckbilling t1_jcq5pqg wrote

Well, the good news is they're not broken, so you have time to decide what you're going to do in the future regarding replacement of the openers. A quality belt drive opener can be bought for $230-260 and you can install it yourself. Until you decide what you want to do, it's going to continue to be a bit noisy in your house a few times a day.

Keep in mind, a quality opener should last 20 years with no problems, and you'll use it several times a day, every day. so take this into consideration long term before you decide what you're going to do

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