Submitted by wsj t3_1199t01 in Futurology
BardicSense t1_j9n539q wrote
Reply to comment by wsj in AI in the Workplace Is Already Here. The First Battleground? Call Centers by wsj
McKinsey tends to be horrible at estimating things as advantageous for the business, so let's hope they're wrong about this like they are with just about everything else. McKinsey destroys companies with their terrible "cost cutting" measures.
If AI should be automating anything it should he useless overpaid consultant jobs.
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