chaot1c-n3utral t1_jdqu904 wrote on March 26, 2023 at 1:57 PM

Reply to comment by BrightNooblar in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark

Now that I know of this I'll intentionally try to ruin them sales agents metrics. I fuckin hate sales and marketing people.

BrightNooblar t1_jdrbiyv wrote on March 26, 2023 at 4:07 PM

You know its not really sales or marketing, its just data entry, right? They aren't calling you, you are calling THEM saying you want to buy something. They know whatever their product line is, they will try to suggest some bonus package, and thats about it. Its the same shit as anyone working the register at best buy offering you a warranty on your USB drive.

Outbound call centers are incredibly rare these days.