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BigSpoonFullOfSnark OP t1_jdswrxr wrote

Reply to comment by andi_bk in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark

Swearing often does not work. Especially with the big banks and cell phone companies, the automated menu does not care how angry you get.

Companies won't automatically upgrade your account without you approving it. Especially because if you need something like additional business licenses, they don't even know how much to charge you unless you talk to a representative.

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