Submitted by InevitableNothing460 t3_11bbh5t in LifeProTips
thedepressedaccount2 t1_ja0e9m2 wrote
Reply to comment by anally_ExpressUrself in LPT: If a small business gives you discounts or free item/service to resolve a genuine issue you had with them, don't mention it in public reviews/forums, people will try to take advantage, they'll use your review as precedent and an excuse to be a shitty customer by InevitableNothing460
"there was a mistake but it was resolved well" is just a more useful review. Slightly different context, but looking through online seller reviews and seeing lots of 5 stars only to read the comments and see they were nearly all fucked up orders but they got a refund so great seller, it makes reviews useless
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