... urgent care is generally NOT first come first served.

Urgent care is most urgent issue in the house at the moment.

When I stopped in with chest pain and shooting pains down my arm... they took me ahead of the kid with the earache.

I think it's BS that we are reduced to using Urgent care instead of being able to see our doctors. But that's the way things are right now.

Having done some time as an MA in an urgent care office... not Convenient MD... I can tell you that generally they do the best that they can with what they have. They aren't trying to ruin your day.