Submitted by croholdr t3_119qx63 in MechanicalKeyboards
croholdr OP t1_j9nm9sa wrote
I ordered my first keyboard kit from drop.com. After 16 days it finally arrived! Damaged.
Box was loosely packed in a larger box with a air pads. Of course the smaller box ended up at the bottom of the larger box with the air pads holding it in place.
All the items were loosely packed and unsealed, including the PCB which wasn’t in a anti-static bag. Is this the norm?
The case has significant scuffs and scratches on the upper edges and in the corners (and a few other places)
An example:
I’m contacting support but after researching I’m not too confident I’ll receive a reply. Should I just build it knowing if I ever want to sell it it won’t be cherry? How much will this degrade my resale opportunities?
yin66 t1_j9nrjg3 wrote
usually when reselling in-stock boards, you won’t get back what you paid, so you’ll have two things going against you already, and then if you decide to build it then that’s 3 potential things that would make it harder to resale.
if you can, try to get a refund or if you still want that particular keyboard then see if they can exchange it if possible.
croholdr OP t1_j9nxxkj wrote
It appears the Preonic is never in stock and only availability via preorder. I would be doing basic mods like switch pads, case foam, stabilizer mod and an accent artisan keycap.
The idea is build a nice board and bring it around to show people to get them addicted then sell them the stuff I I’m not using be it parts or a whole keyboard. Me waiting for drop to process that and I’m just not confident with their customer service to take care of my return properly because of the cost and the additional risk of damaging the product in return (if I send it back they way I received it.)
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