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Left-Occasion-8445 t1_j9sqqcz wrote

I bought a Mustang from them in July 2020. I love it. I had the same problem with the plates, but CS was awesome. I had a temp plate for a few months before I got my new one. They had to renew it once. They overnighted it and sent me a refund for my registration fee. I’d buy from them again with no hesitation. but I want the Mach-E and the rebate that comes with it so I’m buying new.

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fobreezee OP t1_j9tyjoy wrote

Thanks! Who is CS? What was the reason the plates were delayed? Could they have continued to renew if necessary?

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Left-Occasion-8445 t1_j9vo3jj wrote

Customer service :) They said someone made an error somewhere along the line and they did say they could renew it. My neighbor also bought a car from them and he had no issues at all. Have you tried calling them just to ask what they’ll do in that situation? It might help put your mind at ease before you buy.

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fobreezee OP t1_j9xb5nr wrote

>Have you tried calling them just to ask what they’ll do in that situation? It might help put your mind at ease before you buy.

Yea I think I did, but sometimes CS just makes stuff up at some companies lol. So yea, I just wanted to hear from real people. It seems like your situation was pretty good. I was thinking about asking them for a website that I can check the status. It just will really mess me up if I have to park the car for some reason, so hope that doesn't happen. I see some people on the news talk about having to park their car, so that's why I was concerned. Hopefully that's a rare issue and there's ways to work around it. Really glad you had a good experience. Hope mine iss too. Thanks for sharing!

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