Totally true. I call and leave a voicemail for him (his staff) after every awful, stupid, traitorous thing he says, or when the feds have to confiscate his cell phone “down the shore” (because he has too many buddies here and would have been tipped off). I hate it so much on behalf of everyone here who needs help with PennDOT or getting through to unemployment or literally anything else that is supposed to be his job.