Back in like January we got the crazy and clearly erroneous triple estimated bill. I said fuck that. I got a meter and can read it. Did so each month, paid them what I owed them based on actual usage. Haven't had an issue. No calls, no letters, we just ignored that stupid crazy bill and paid them what we used and now in March we are squared up. Just because they send you a bill for $xxx doesn't mean you have to pay it. Use common sense. They basically took advantage of the law that allows them to use estimated billing and sent out bills based on their default rate instead of the rate you are currently paying. It was a sham to collect a bunch of money they weren't owed but could legally bill, meanwhile they get to collect interest on all our money. Then when they get investigated, which they are, they will happily pay out the difference to those who paid what the bill says, pocket the interest and move on like nothing happened.