PA Careerlink should be able to help you out. I spent 4-5 weeks calling and emailing the UE office with no response. I was on the phone with a Careerlink counselor and I just passively mentioned I can’t get in touch with the UE office and I need to get paid. They informed me that a UE rep spends a day in their office every so many weeks. The Careerlink counselor schedules a phone call for me and the UE rep then called me and got everything taken care of.