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Wuz314159 t1_jd079e3 wrote

I get it. When I bought Craftsman Tools, I bought a lifetime guarantee. It's not my fault Sears went bankrupt.

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Pencilveinyah t1_jd0ii0v wrote

But in this case Sears didn’t go out of business. They just said - “We aren’t going to honor that warranty that we told you would last for your lifetime anymore. You can buy a new less comprehensive warranty every year but you have to pay us for it annually”

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danappropriate t1_jd0divq wrote

Note: the Craftsman brand is now owned by Stanley-Black & Decker.

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Viperlite t1_jd2iew2 wrote

Craftsman still honors the lifetime warranty

"Lowes will honor all lifetime warranties no matter where the CRAFTSMAN hand tool was purchased. We ask that customers bring in the item, and we'll replace it if we have the product. If we do not have the product, customers can call the Customer Care Hotline (883-331-4569)."

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ItsjustJim621 t1_jd188zs wrote

And now the brand is sold at Lowe’s…I wonder if they would honor that guarantee?

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HogwartsKate t1_jd2kwgj wrote

That CEO bankrupted a few companies I seem to have read.

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