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alphalimahotel t1_ir1iob0 wrote

OP - do not email. CALL! I've worked in government for 11+ years, and can tell you that emails get lost all the time. Call or walk in. Your state rep or state senator can get you your state documents first and then you can get the federal ones through your member of Congress or US Senator.

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EnnuiDeBlase t1_ir4y5uc wrote

I had an ongoing issue where the county thought I was responsible for a yard issue, but it was my neighbor. E-mail fixed nothing, a call delayed the problem, in-person got me an impromptu meeting with a supervisor and a direct contact number if there were any more issues (there were, but they were easily cleared up at that point).

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