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vivamario t1_izxml2h wrote

My understanding when I did it last June is nothing is email, phone, in-person anymore. It all had to be through the portal. If you're struggling in the portal, I recommend submitting a ticket through there so there is a paper trail.

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sevenboots t1_izxnnf6 wrote

I've tried to input request via email and portal so I'm hoping something may come of it soon. It's all so tiring and now my dog is sick.

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