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PregnantSuperman t1_j4c4dbc wrote

Also a PSA for PPL users: apparently last month a "technical error" caused them to not be able to assess accurate usage for many people's bills, so they came up with a super aggressive "estimated use" that was almost certainly massively more than the actual use, and they billed accordingly. They say they're going to issue a credit this month to make up any difference, but I help my elderly father with his bills and was stunned to see an astronomical electric bill from PPL.

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NativePA t1_j4ct21v wrote

I noticed they don’t have my daily usage from the pre Christmas cold snap when the grid was stressed.

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Mijbr090490 t1_j4cwh4i wrote

Just logged into my account and saw that the usage was estimated. I know I didn't use 1700kWh. Did they send an email or something about a credit?

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PregnantSuperman t1_j4da7xq wrote

I'm not sure as it would be my dad's email, but I literally just Googled "why is ppl bill so high" a week or two ago and news articles came up about it so that's how I learned more about it. Then I looked at my dad's bill again and saw it had "estimated" on the usage and the bill amount.

https://www.wgal.com/amp/article/ppl-customers-in-shock-over-higher-electric-bills/42399667

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Mijbr090490 t1_j4dl9si wrote

Wow. That's some bs. January is usually one of my lowest consumption months and their estimation beats the highest I had in the summer.

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