Seems fine to me. The layout seems exactly like every MB I've been to recently so I don't know why people are complaining about that. It's definitely not the busiest I have ever been to, so maybe that tempers me a bit to what it's like here. I used to shop at the one in Revere and also been to the one in Chelsea a lot and those were absolute zoos 24/7 with the only saving grace being going during a Patriots game.