UMass Medical is a terrible organization top to bottom, thru and thru.

I went to the UMass ER one evening. In the two hours I waited there was a fight and then there was also what I could only describe as a drug induced psychotic breakdown with another person there. I didn't feel safe and I left, ending up at Milford Hospital where I was seen within 30 minutes.

I have also seen a few doctors in the UMass system and the general theme with all of them was you to had ride them for everything. They would want tests done and then forget to order them. Then when you call to follow up they give you a hard time. They would get test results and then fail to call or inform you; usually you have to seek out of the information like a private investigator!!

No one should go there. With all the great hospitals in Massachusetts, any one of them is a better option.