Dra5iel t1_jd3tzhz wrote on March 21, 2023 at 5:16 PM

Reply to comment by hillsfar in [WP] You work as tech support for ancient supernatural beings who are trying to adapt to the modern world. It's a frustrating - and at times dangerous - job, but at least your clients pay well. by aRandomFox-II

This is why, as long as a customer service Rep actually tries to help me and doesn't lie, they get 11/10 and outlandish praise in the additional comment box. Those surveys are bullshit and are almost always used as an excuse to screw over support staff.

tslnox t1_jd3z79t wrote on March 21, 2023 at 5:49 PM

Yep, I do that too.

Tastewell t1_jdb9kga wrote on March 23, 2023 at 3:42 AM

You screw over support staff?

Stop that! Stop it right now!

tslnox t1_jdbha1h wrote on March 23, 2023 at 4:58 AM

I hope you're being sarcastic. I give them pristine rating if they at least try to help.

Tastewell t1_jdbnrhw wrote on March 23, 2023 at 6:17 AM

I was.

I keep forgetting that since 2016 Poe's Law is the law of the land.

tslnox t1_jdc1a7h wrote on March 23, 2023 at 9:35 AM

Yeah, that's right. :-D Multiply it with the fact English is not my first language so I honestly wasn't sure if I accidentally didn't write it with the wrong meaning.

Tastewell t1_jdcm2q3 wrote on March 23, 2023 at 1:13 PM

You wrote it perfectly. I was just playing on the notion that your reply could have been to either sentence.

hillsfar t1_jd5v37t wrote on March 22, 2023 at 1:19 AM

Yep. It really is management’s fault. Unfortunately, customers do it anyway.