Thanks to increased 311 reports, we were able to issue 29 bike lane parking citations in the last 2 weeks alone.BmoreCityDOT OP t1_j7ulm91 wrote
Reply to comment by Animanialmanac in Thanks to increased 311 reports, we were able to issue 29 bike lane parking citations in the last 2 weeks alone. by BmoreCityDOT
Hmm. The best thing to do in this situation would be to call 311 back with the SR number, and ask for a status update. It may already be marked for towing.
When calling, you can say “I’d like to check on the status of my service request. Would you mind looking up the details in the Salesforce system for me please?”.
This will get you the most information.
Animanialmanac t1_j7wbyf7 wrote
DOT closed the requests as “gone on arrival”, even though the car is still there.
BmoreCityDOT OP t1_j80cfgr wrote
That's not right. Did you inform 311 of this?
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