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t1_jcg0zwy wrote

Reply to comment by in City terminates infrastructure contract after late payments by

Hopkins have a reputation for not paying out?

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t1_jcg2s1m wrote

They changed up their claims department (outsourced it maybe? not entirely sure) along with the entire customer service department on September 1st last year and many providers have been unable to get paid for services rendered, negotiate rates, or even use their billing system since then.

Their phone system even has an automated message set up for it... "If you're calling in reference to claims prior to September 1, press 0. For dates after September 1st, press 1".

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t1_jcg5v6n wrote

Like the companies which manage 401K accounts or insurance claims, every day they get to hold on and invest that money is more profit for them.

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