Same here, though I can look back at my documents and say that for 3 of my 5 years at UMB, I received no raise, and twice I received a 3% COLA raise. I left for multiple reasons, one of which was I was told every year that we were getting COLA raises, but then was later told that my position didn't qualify. It was...frustrating.

I will say, that I was admin, and the faculty had no such issues.