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Willothwisp2303 t1_iybsdqo wrote

Reply to comment by BlueFalconPunch in Mortgage Lender Recommendations by Sivla-Alegna

I wish we had some control over who gets our mortgage. Mine went to SunTrust, now Truist, and they repeatedly shorted me the cents on my payments. They were totally unsympathetic on the phone, told me I needed to mail or fax them proof, then never did anything when I did fax them proof. I figured out if I wrote out the cents on the amount line and not just the box they would credit it, but I'm STILL angry about it.

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zeppelin5555 t1_iydoobt wrote

How did they short you cents? Btw Suntrust is Truist! It was a merger between suntrust and BB&T. Suntrust mortgage overtook BB&T and they run the show.

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Willothwisp2303 t1_iydpr9z wrote

Say the mortgage payment was $2,000.51. They would always enter it as $2,000.00. I always overpay my mortgage too, trying to get debt free asap, so I think they thought I was ridiculous overpaying by $xxx and dickering about $0.xx.

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