I'm on the fence. Ch 25 did some 'man on the street' interviews in NY with LIRR riders who were less than impressed, but the could of course choose who to put on air. Fact wise, I'm curious if he 'fixed' the system, or just moved the goalposts.

I think back to David Gunn, who fixed every transit system he touched (and Amtrak) - except Boston, his only failure. Unions and politics prevented him form making any meaningful changes. Curious if the environment now is truly changed.