Totally agree, and I sincerely hope the recent MBTA issues/spotlight will help turn them around because public transportation can really elevate a city to "world class"

I believe you its top-5, but if so thats still sad because so much needs improvements, across all of the US, NYC included.

If ridership is low during late night hours run half a train or something. there are solution.

Not having happy-hour sucks, but not having any trains past like midnight just kills a city. Boston needs to embrace is metro and really focus on accessibility, as it kind of has been progressing to, to make it a more global, affordable, enjoyable place to work or move to for work.