I'm glad to hear someone stepped in to help you. I was on the Red Line 2 weeks ago Saturday night. We had to take shuttles from Broadway to North Quincy, which sucked. There's a guy on the platform in North Quincy who was approaching everyone. You know, "Happy New Year" "How are You". Just literally in everyone's face. Pretty much everyone tried to ignore him b/c he was pretty aggressive. Then, we get on the train and he proceeds to get in a fight with another guy. They are yelling at each other. Lots of insults. Then the 2nd guy gets off the train at QA, turns around, and throws a full container of something at the first guy. It hits a seat and ends up on the floor. This stuff has got to stop. The T is bad enough and then there's this stuff going on. I literally avoid it whenever I can.