Agreed! I've had xps including some from the very early models (m1330). Also had surface pro. I currently own an xps. I agree that they both have quality issues. The killer for XPS for me is the combination of quality issues and terrible customer support. I've got their premium support and it still made me swear off of it. Surface support on the other hand has been much more pleasant. Also, the audio drivers on XPS are atrocious!