Not really. I never used it for chats over coffee. I simply needed to ask simple questions like “where is your tv?”, “where do you use the internet?”, and “where is the electrical outlet?”

Just being able to get to that level of easy communication without (this was the Verizon way) calling up an 800 number, passing my cell to the customer, customer has a lively chat with the operator about why I’m here and what needs to be done, with me standing by stupidly while the operator over promises what I can do (of course he’s going to hide all the wires and feed your cat!!), and then ends the call, which inevitably leads to “can you point me toward an electrical outlet?” and puzzled looks.

Can you describe that sentence without props with hand gestures?