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danyaylol t1_j9zgr4q wrote

Reply to comment by Anders13 in Do apple usually just give you a replacement if they break something and not even charge you? by EndlessZone123

I don’t get why more employees are like you. They’re acting like their paycheck is determined by getting people to pay for repairs.

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Anders13 t1_j9zhca0 wrote

I know I know :( the amount of times I’d hear the other people I worked with get yelled at by angry customers was just absurd. I not once got yelled at in the 4 years I worked there. Like you said, it freaking Apple! Being nice to the customer and helping them as much as possible can only make your retail work/life easier.

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