I have done a hard reset in my iPhone 14 to clear the red dot 🔴 indicator on the iPhone phone messages App icon and it still shows me that I have message, when I do not. Anyone have a way to clear the dot?? TIA!!

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just_me_for_now t1_jdje013 wrote on March 24, 2023 at 8:32 PM

#2,341,904

Just a thought. Do you have messages iCloud synced? Settings > AppleID > iCloud > Show All. It could be that the sync is outta whack. it looks like he would go in and use the disable and delete option, turn it off, restart your phone, turn it back on, and let it sync your current messages on your phone.

Bkynd2echuther OP t1_jdjfcqg wrote on March 24, 2023 at 8:41 PM

#2,342,064

Replying to just_me_for_now (#2,341,904)

But I have no messages on the phone. And thanks for the reply!!!

just_me_for_now t1_jdjgs43 wrote on March 24, 2023 at 8:50 PM

#2,342,233

Replying to Bkynd2echuther (#2,342,064)

Well rats. Sorry.

Bkynd2echuther OP t1_jdjq7fi wrote on March 24, 2023 at 9:55 PM

#2,343,317

Replying to just_me_for_now (#2,342,233)

It seems to have fixed itself after turning it off and on a few times. Thanks for you help

katiecakez t1_jdjr2ir wrote on March 24, 2023 at 10:01 PM

#2,343,430

Have you tried clicking on “filters” in the top left of messages and checked to see if there are any unread messages or failed to send messages in one of the folders?

Bkynd2echuther OP t1_jdjrck9 wrote on March 24, 2023 at 10:03 PM

#2,343,468

Replying to katiecakez (#2,343,430)

It’s all fine now thanks. I had to turn it off and on a few times and all is good!!!

katiecakez t1_jdjrx73 wrote on March 24, 2023 at 10:07 PM

#2,343,535

Replying to Bkynd2echuther (#2,343,468)

Oh good I’m glad! I’ve driven myself nuts before w that issue and it turned out I had a send failure to someone on an android phone and the thread was super far down so I never saw it 🙄