I've tried to update it but it wont stay on long enough to update, the top half of it gets fairly warm to the touch but even in the freezer trying to update it, it still shuts down.

any ideas?

Comments

Political_Lemming t1_jd51jle wrote on March 21, 2023 at 9:50 PM

Your battery is dead. Done. Finito. Expired. Killed. Over it.

No more need for deep troubleshooting for a 5-6 year old phone. Replacement battery or new phone are your options.

Don't put your phone in the freezer during an update. Data tends to freeze........

MagicalSlavLord OP t1_jd52i7e wrote on March 21, 2023 at 9:57 PM

if it was the battery shouldnt it work on the charger?

i wasnt going to leave it in the freezer i was just trying to see if it was an over heating issue or not

Political_Lemming t1_jd540xp wrote on March 21, 2023 at 10:07 PM

No.

Thank you for clarification concerning your phone/freezer installation.

MagicalSlavLord OP t1_jd73ult wrote on March 22, 2023 at 9:23 AM

of course, would be foolish not test my overheating hypothesis

The-Master-Reaper t1_jd57dyn wrote on March 21, 2023 at 10:30 PM

Battery degradation affects more than just how much charge it can hold

[deleted] t1_jd7256w wrote on March 22, 2023 at 8:58 AM

[deleted]

anythingmakessence t1_jd5vuc9 wrote on March 22, 2023 at 1:24 AM

Time for a new phone. After all that phone is 6 years old and will likely lose software support in a few months.