I have seen someone else post about this as well, but wanted to reiterate that I think this is a real defect with the 14. I’ve owned iPhones since 2009 and have never had a screen with so many deep scratches as this one. I’ve only owned it a month! Will be taking to Apple for replacement.

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infinityandbeyond75 t1_ixzkjwr wrote on November 27, 2022 at 5:00 PM

Make sure to add AppleCare+ so you only have to pay $29. Having scratches is not a warranty issue so they won’t replace it for free.

jmedina94 t1_ixzppmo wrote on November 27, 2022 at 5:35 PM

Throwing a screen protector on the replacement might be a good idea too. I went without screen protectors for years but after realizing my old iPhone 11 screen had a micro scratch the first day, it’s a requirement for me now and also keep spares on hand.

TWYFAN97 t1_ixzthls wrote on November 27, 2022 at 6:01 PM

I’ve yet to notice any scratches of concern on my 14 Pro Max after having it since launch. Maybe something’s wrong with yours? I even had the 13 Pro and I would have to look real hard to see anything.

carpe-diock OP t1_iy0hubg wrote on November 27, 2022 at 8:41 PM

This is my thought as well. It might be a manufacturing issue with mine. Some of the scratches are really deep.

inspectorgadgetaudio t1_iy332kv wrote on November 28, 2022 at 11:16 AM

I always walk out of the shop with the new iPhone sealed in the box and straight to the screen protector shop. Makes it easier for them to put it on with no dust or fingerprints I figure 🤷‍♂️

Itsmeyourdad t1_iyayltj wrote on November 30, 2022 at 1:24 AM

Not a manufacturing issue, it is all the same glass used in the factory for all produced phones.

Ceramic Shield is stronger for impact but as a trade off is softer on the surface.

Apple won’t replace it, you will be responsible for the display cost. Hopefully you have applecare+.