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AaddeMos OP t1_iy80vfz wrote

Reply to comment by Particular_Raise_360 in Apple Care iPhone 13 - Do they repair or replace? by AaddeMos

Thanks - the reason I asked is that, if they replaced it instead of repairing it I needed to transfer my data as I would have a new phone and lost the data otherwise

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brizzodaizzo t1_iy816gu wrote

Back it up to a computer or iCloud before you bring it in (which u should be doing anyways).

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iridescentsocks t1_iy9m2eq wrote

If front and back are damaged it will be replaced, but if they only did the back it’ll be erased anyway. Backup your data.

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emu222 t1_iya9u1n wrote

Regardless of the repair or replacement, you should always have a back up, as repairs can go wrong.

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