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MakersOnRocks t1_j27jath wrote

It wasn’t stolen. When you purchase a phone with a trade in option they ship you an empty box separately, and typically before your actual phone arrives. Your phone is still in transit. You received the trade in shipping box to mail in your trade in phone.

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i__jump OP t1_j27jku4 wrote

So, I think I didn’t word this properly, my apologies.

When I say I opened the box and the iPhone wasn’t in there, I mean the actual iPhone box, not the shipping box. You know how they come in a white box container with a picture of the iPhone on the front and what not? I mean I opened that box and it was empty. Like the literal container.

I did get an empty trade in box as well, it was sent when I received the internet equipment.

Sorry for the confusion, so many boxes and I’m not sure how to word it. Lol

Edit to add: I grabbed the iPhone’s box, out of the top of the shipping box. I didn’t open the white iPhone box itself bc I wanted the store associate to put my screen protector on and I wear so much sunscreen that I would have gotten the beautiful new screen covered in zinc oxide residue and what not. So I opened the iPhone container for the first time, in store, in front of the associates. They thought I was playing a prank on them at first when I asked where the phone was.

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