ExternalUserError t1_j28f8y6 wrote on December 30, 2022 at 11:41 AM

File a police report. The shipper should have the original serial number, which can be remotely traced to who activated it. It's a criminal matter, not merely something to complain to a company about.

i__jump OP t1_j2b68ip wrote on December 30, 2022 at 11:27 PM

Ok, I’m not sure if that would be overkill or not but I guess I could. Mostly because, I want accountability for this somehow. But I wouldn’t be able to as I leave for my trip tonight and won’t be back until the 2nd, so it might be too late to file a report.

ExternalUserError t1_j2cjl03 wrote on December 31, 2022 at 5:59 AM

Definitely not overkill. It’s interstate theft over $100 (possibly over $1000). The only question is whether you file it or the shipper does.

coffeeisnotlatte t1_j28gb6m wrote on December 30, 2022 at 11:54 AM

Not for OP to do, it isn’t his phone or responsibility until it’s in his hands. It is still Verizon’s phone and they can do whatever they like