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i__jump OP t1_j2b8qhe wrote

Reply to comment by dzaw95 in My new iPhone was stolen by UPS. by i__jump

I’m going to file on now with my local PD.

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dzaw95 t1_j2b94ga wrote

Reach out to apple too. They were super helpful. They wanted the police report, a picture of the packaging, I want to say the receipt? Overall the process was seamless and they over nighted my watch.

Good luck!

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i__jump OP t1_j2b9e6e wrote

I’m not sure if apple will do much since the phone was ordered through Verizon. But perhaps I can reach out anyways. Thank you though!

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dzaw95 t1_j2b9n3g wrote

Oh, didn’t notice that detail. Definitely try Verizon first. Either way, they will definitely want the police report.

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i__jump OP t1_j2ba0cw wrote

I already got a new phone via Verizon, but it’s a 256 GB and not the 512 GB I ordered. They don’t carry the 512 GB’s in store. I paid for a new one and they’re working on refunding me for the old one. The sales associate just texted me today to update me.

When I get back from my trip, I will be returning the 256 GB and ordering the 512. They said it’s a $50 restocking fee but I’ll pay that over my dead body.

Additionally, I’m going to be filing a police report.

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