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nikenick28 t1_j4osz1d wrote

Press volume up, down, then press and hold side button till apple logo appears and let go. If there’s a software glitch preventing the charging this should clear that.

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cbdubs12 t1_j4ote7w wrote

A hard reset interrupts the processes that are running and restarts the device to the same state. It will not resolve this issue. Powering the device off entirely will purge temporary files and possibly resolve a software related issue.

Source: I am an ACiT that has directly observed and resolved this issue multiple times.

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