In addition to what was said below- they are dishonest from the start. Instead of introducing themselves as an Arcadia employee and that they’re selling solar energy, they start off by asking to see your PSEG bill with this laminated paper that says PSEG on it- so they try to come off as if they are PSEG. And then they give you a completely made up a reason for wanting to see your actual bill. Their approach is dishonest and makes zero mention of who they are and what they sell. It should be illegal for them to switch a customer’s energy source provider without permission. The only way PSEG combats it is by sending you a notice that the energy was switched and you can switch it back.