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HappyArtichoke7729 t1_irz6346 wrote

The benefit of the appointment system is solely on the staff and is a MAJOR PAIN IN THE ASSHOLE to everyone else.

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Blecher_onthe_Hudson OP t1_irz7667 wrote

I don't see how it benefits them. Either way there's a long line and they move in slow motion. The only benefit I see is so people don't drive there and spend 8 hours in line only to be told to come back tomorrow, which is what was happening a while back before Covid trashed the RealID push. My son had to get there at 7am to be sure of being seen before closing time to convert his provisional to a full license.

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HappyArtichoke7729 t1_isb3mx3 wrote

It reduces workloads and evens out the line so it doesn't vary from day to day. It also distributes traffic to all the offices and not more traffic in the offices in more populated areas. (All of this at the expense of the customers, the taxpayers)

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Blecher_onthe_Hudson OP t1_isc6dvd wrote

All that presupposes there's ever a time when there's no line. I don't know if anybody has experienced that. In my experience the MVC staff has absolutely not a care how long the line is. They move at the same glacial pace, chit chat, and seem to waste time no matter what.

And if they're already an hour behind by noon, then that's by design. It's not like a doctor's office where emergencies happen throwing the schedule off. But like the doctor's office, they plan a wait in so their staff is never facing an empty slot, the customers wasted time is not a factor in the plan until we rise up with pitchforks and torches the way it was starting to happen just before covid.

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HappyArtichoke7729 t1_isca4x5 wrote

It does not presuppose that.

When it takes folks forever to get into the office, they're more likely to make sure they have all the documents and ask around and make sure. Meaning one less person in line later.

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blackmetallic t1_is0a9g8 wrote

I guess it depends what you're there for. When I made an appointment for renewing my registration I was in and out in under 4 minutes. (Jersey City MVC office)

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HappyArtichoke7729 t1_isb3v6w wrote

I didn't even have to go there to make an appointment, I did it online. But how far out was the appointment you made?

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