Train customer service skills to all the staff in administration and school principals. Being helpful, cordial and patient on the phone when parents need help navigating the often convoluted process of enrolling or transferring their kid should be the standard. What we get now is straight up rude and annoyed tone and employees that act like they’re doing you a favor. It’s like NYC DMV over there.

Hire qualified outside senior level tech staff with solid big tech experience to oversee & implement technology for the entire school district. It should not take 2-3 weeks to set up new students or teachers email accounts and they really need to simplify chromebook learning to single sign on to reduce unnecessary complexity. We have ton of citizens that work in tech and finance sector here and bringing a private public partnership curriculum would really advance education quality imo.

Add Gifted and Talented Programs within each school and refrain from imposing DEI on existing magnet schools like McNair. Merit (not race, gender, etc.) should be the only criteria at top academic schools. Get your DEI hands out of magnets and high performers.

Postpone sex and gender education until at least middle school. 9 year olds do not need to learn this when they should be devoting more hours on core fundamentals.

For the love of god hire general contractor/construction expert and project manager from the private sector to fix lead pipes and crumbling infrastructure. School is flushed with cash but totally disabled in executing anything.