Submitted by justsomegraphemes t3_zk2zu6 in massachusetts
Garethx1 t1_j00geb5 wrote
Reply to comment by NerdWhoLikesTrees in Do NOT seek healthcare through MassHealthPlans.com by justsomegraphemes
Im just talking about what an embarrassment the Mass website is. I mean, I dont mind clicking around a little more, but from a design standpoint of a government or any site, you should be minimizing folks clicking around. Bad design has consequences. We can talk about personal responsibility but the people who are in charge of that site should be applying basic desing principles and trying to make the site easier to use vs whatever it is theyre getting paid for.
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